The passenger is accompanied by a baby / child.
A small passenger has joined the ride? As you know, car seats are compulsory for children under 135 cm.
If a passenger arrives with a child without a car seat and you do not have one in your vehicle, you have the right to cancel the ride. Safety first!
We count on you to justify this cancellation directly on the application with the reason "Equipment required".
The passenger is accompanied by an animal
We know that you are a driver and your car is sacred! That's why you have the right to cancel a trip if a passenger shows up with an animal that is over 8kg and/or not in a cage.
If you are not against animals, remember to bring a small blanket in your boot to protect your seats ;)
IMPORTANT: this rule does not apply to guide dogs: you are obliged to accept them!
Passengers are more than four people.
It is forbidden to take more passengers than you have seat belts. This is a very simple rule of the highway code, and it is essential to respect it!
Even if the passengers insist, you must refuse them or ask them to order another Heetch.
