Change my profile picture
Ahh the photo! It's what passengers will see when they order, so it's important that you are visible, recognizable and professional.
Here are a few tips on how to send us your photo:
- Remember to send us a well-framed photo on your face only (we like fashion but it won't help to see the clothes here! )
- Avoid wearing accessories that might prevent passengers from recognizing you (caps, sunglasses, hats etc)
- Don't forget the big smile! Passengers prefer to see a picture of their driver happy and content to drive on Heetch ;)
Change my phone/email number
To change your phone number or email address, just go to the "Profile" menu of your application :)
If you can't register your new number, contact us, we'll help you solve this mystery.
Enter a new IBAN.
- *If you are a manager or a self-employed person, it's easy to change your IBAN!
- Log on to your driver area: http://driver.heetch.com
- Driver account tab > Bank information
Remember to do this before Wednesday 10am so that your transfer of the week is sent to your new account. :)
If you are an employee, you cannot access this option because we are obliged to send your earnings to your employer. Your employer will then pay you the money every week!
