I have just registered and my account is suspended


You have completed your registration, but your account is still suspended?

There is just one final step before you can start driving with us: verification of your driver's license!

How can you verify your documents? You have two options:

💻 ONLINE VERIFICATION

Available 7 days a week from 9:00 AM to 5:00 PM, our team can send you a link to complete the verification online.

👉 Submit your request by clicking the "Contact Us" button below.

🤝 VISIT THE HEETCH CAFÉ ☕️

HEETCH Café Paris

📍 198bis Rue Lafayette, 75010 Paris

🕒 Open Monday to Friday from 11:00 AM to 7:00 PM, continuously and without an appointment.

See you soon at HEETCH 😉!

The data collected through this form is processed by HEETCH for the purpose of handling your support request. To learn more about how your data is managed and about your rights, please visit: https://www.heetch.com/fr/privacy


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