How do I get my documents checked?


Why have your documents checked?

According to a new transport law, all VTC applications have to check by manually the original VTC card and the original driving licence of all their registered drivers before 1 July 2019 (otherwise heavy penalties will be applied).

This step is compulsory so that we can leave the drivers' accounts activated. It is part of the implementation of decree No. 2018-1036 of 26 November 2018 taken for the application of Articles L. 3141-2 and L. 3142-2 of the Transport Code. If you want to know more about this decree, click HERE.

How to carry out this verification

To make this possible, we have set up a permanent location in Paris, where our team is available to perform the verification:

Le Heetch Café 2 rue Lacharrière 75011 Paris from 10:00am to 6pm from Monday to Friday (excluding public holidays)

If you are in the region, our team will send you a link on which you can check

If you live in the region and are experiencing difficulties, you can contact us by phone at: +331 76 46 15 23 from 2pm to 5pm Monday to Saturday. 


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