We are very sorry if you have had an unpleasant experience on the platform.
Whatever the problem, the quickest way is to leave a comment in the application at the end of your trip. We will deal with it as soon as possible to bring answers to this situation.
(Don't worry, the drivers don't receive them).
If you were not able to report on your ride, you can complete the form by clicking below ⬇️
Remember to send us as much information as possible so that we can find the driver and the ride concerned (phone number associated with the account that ordered the ride ,date, time, addresses etc.)
Don't hesitate, it's thanks to the passengers' feedback that we can improve our service!